Account & Payments
Registering & Logging In
- Multi-factor authentication (MFA) for FourteenFish
- Royal College of Ophthalmologists trainee access and supervisor linking
- How do I create an account?
- Help! I haven't received the registration email
- How do I log into my account?
- Logging in as an RCGP Trainee
Account Recovery & Changes
- How do I recover my account?
- How do I change my log in email address?
- How do I change my password?
- Help! I haven't received the password reset email
- I think I might have more than one FourteenFish account
- How do I add additional email addresses to my account?
Payments
- Pricing
- Updating payment details
- FourteenFish showing on your Bank Statement
- VAT
- My organisation says they pay for my surveys - how do I mark my patient survey as paid?
- I am an MACP member - why am I being asked to pay for a Colleague survey?