Can I edit the message that the patient receives?

Changes to Product Availability

We wanted to let you know that the FourteenFish Consult product will be gradually phased out.
From 12th June 2025, it will no longer be possible to purchase new credits.
Any existing credits can still be used, but please ensure they are redeemed before 14th October 2025 as they will expire from that date.
Please click here for more information

The SMS that the patient receives when you start a video call with them has the following message...

This is Dr Fowler from Hofstadter Surgery. Tap this link to start our video call: https://fishconsult.co.uk/c/12345/example

You can edit your practice name by going to My Account.

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If you are a GP trainee and then your name will not be editable. If you need to correct this, please contact the RCGP. Otherwise you can edit your name via My Account too.