Will my phone number be visible to the patient?

No, we never show your phone number to the patient.

You may have seen our short video summarising the RCA, in which the patient sees a mobile number is calling them when the doctor is making a recorded phone call. This is not the doctor's phone number and is instead a generic number that we use to make outgoing phone calls.

If the patient tries to call the phone number back, they will just hear a recorded message.