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  1. FourteenFish Help Centre
  2. Account & Payments

Account & Payments

Registering & Logging In

  • How do I create an account?
  • Help! I haven't received the registration email
  • How do I log into my account?
  • Logging in as an RCGP Trainee
  • Logging in to other websites using your FourteenFish account

Account Recovery & Changes

  • How do I recover my account?
  • How do I change my log in email address?
  • How do I change my password?
  • Help! I haven't received the password reset email
  • I think I might have more than one FourteenFish account
  • How do I add additional email addresses to my account?
See all 8 articles

Payments

  • Pricing
  • Updating payment details
  • FourteenFish showing on your Bank Statement
  • VAT
  • My organisation says they pay for my surveys - how do I mark my patient survey as paid?
  • I am an MACP member - why am I being asked to pay for a Colleague survey?
See all 7 articles

Subscriptions

  • Stopping subscriptions

Account Privacy & GDPR

  • How is my profile picture used?
  • Why have I received an email from FourteenFish?
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