Please rest assured that all of your information that was on your previous Portfolio has successfully been transferred across, but it may not be quite where you would expect to see it.
When you view your Portfolio, only entries applicable to your current Review Period will be displayed in your Portfolio Overview - for more information on review periods please click here
If you were expecting to see some entries that don't appear to be linked to your Current Review Period, there are a couple of ways to search for them.
You can click All entries on your Portfolio overview page as shown:
Alternatively, you can click on All entries from your Dashboard (the section you land on when you first log into your FourteenFish account) as shown:
In the All entries page you will be able to search for entries by their title name, or you can use the wide range of filters available to help you narrow down your search:
For example, if you choose Educational assessment in Type of entry and COT in Form, you will be able to view all of your COT'S.
If you have checked this section and are still unable to find any specific entries or assessments please feel free to contact our support desk, but please provide the title and a rough date of the entry if you can.
Where are all my documents that I had uploaded to the RCGP site such as BLS certificates etc.
Similar question. I am unable to find any draft entries that were not submitted as well as the documents that I uploaded for completed entries such as BLS, Safeguarding etc
I would like to raise my concern about the migration from RCGP portfolio to Fourteen Fish, this FF is absolutely useless platform, all my entries and library documents have disappeared despite of contacting Fourteen Fish so far I have not received any explanation of what happened and why everything shows zero, no entries at all from 7th March/2020, by 30th Sept. I have to have my self rating, not even this is showing in that FF webpage.
I have worked on an but I am unable to find the draft. All my work is lost :-(. Dear FourteenFish you need to fix it.
Hi Michelle, Erujj, Farhang and Anwar,
Thank you for comments and we do apologise if we haven't been able to fully answer any questions that you have raised with us as yet.
We're trying our very best to answer Support queries as quickly as possible but we are aware our response time is not where we would like it to be at the current time.
I have created follow up tickets on the back of your comments here and I will aim to get back to each of you today and look at your specific queries.
It does sounds as though there may be an issue with draft learning logs so I will just ask for a couple of examples from yourselves (in my response on your Ticket).
Once we have more details/examples we can follow this up with our development team to look into and it might be that we need to chat to the College directly about this too.
We will also aim to update our help articles shortly as we are aware we could provide a bit more detail on where specific entry types may exist.
Please rest assured we'll aim to help you find your entries and we really are here to help!
Do feel free to ask any other questions via our Support Desk as that is the most direct way to contact us.
Assistant Support Manager & FFARMS Lead
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