Where do I send patient surveys?

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6 comments

  • Dr Roland Simpson

    This article doesnt say how to upload them via my account. If I had seen that I would not now be looking....not very helpful . Advice needed asap!

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  • Hannah Roche

    Hi Dr Simpson,

    I am very sorry that you didn't find the help you were looking for in this article. I have sent you a direct message with details of how to upload the survey responses and updated this page for other users who encounter the same issues.

    Please do get back to us on support@fourteenfish.com if you have any further queries.

    Kind Regards

    Hannah

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  • Dr Siva Balasingam

    Hi Hannah

    I uploaded two pages of the patient survey, confused me showing the single page number when I uploaded the second page, then I said submit and now I am unable to upload any more. Question is I need access to upload my other patient surveys, Also when we upload does it show the file name u[loaded each time. Please advise. Do I wait till I reach the minimum number of patient surveys before I upload. Do I upload all at once.

    Thank you

    Siva Balasingam

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  • Phil Wilks

    Hi Siva, we've received a support ticket from you about this and will reply soon. 

    At the moment you need to upload all your surveys in one file.

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  • Sarah Poole

    hello Hannah Roche

    would you be able to send me the guidance too.

    I have read the guidance but I am still confused

    does this mean that Trainees / Practices should scan & send PSQs to you for uploading instead of the local Deanery Team (us) inputting manually

    I note that there is a charge if trainees send to you

    please advise on standard practice, I don't think PSQs were mentioned on last weeks walk through

    I've received a number of trainee queries where there appears to be a backlog of forms to be input when located, possibly lost in the post

    regards

    Sarah

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  • Hannah Roche

    Hi Sarah,

    Thank you for your query. The advice in this article is in relation to the PSQ for GP appraisal, not GP Trainees. I have updated the article to hopefully make the relevance clearer.

    The RCGP Trainee Portfolio has the functionality for Trainees, or Admin staff, to upload paper survey responses from patients, from a weblink on the survey set up page. A Trainee will be able to share this with you, should you need it, as it is unique to each Trainee.

    There is no charge for GP Trainees to complete a PSQ, the fee referenced for surveys is for qualified GPs.

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